Thursday, November 3, 2011

Docuscan User Tips

Here's a couple tips in using the Ion Docuscan:

  • The menu button will not function unless there is an image on the SD card. Try scanning an image by pressing the scan button and inserting paper or a photo, and then press the menu button.
  • The images will be given a sequential file name. If you remove every image from the SD card, the Docuscan will start again from zero. If you'd like to ensure that you don't have duplicate file names we suggest leaving the last image (the one with the highest number) on the SD card. The Docuscan will then resume naming from that number. 
  • When scanning small receipts or paper that bent or curved, make sure that the paper continues to keep the little scan button on the right hand side of the scanning slot depressed. I find that pressing the paper lightly with my finger or a piece of card will keep the scan running.
  • If you don't have 110v while traveling, check out our 12v to USB adaptor. That way, you can run the Docuscan from USB power without needing to connect it to your computer.

Docuscan Doesn't Support Snow Leopord

TechnoRV has identified an issue with connecting the Docuscan to Mac's running Snow Leopard (10.6) and above. Until this is rectified, we are not supporting the direct connect feature on this operating system version. You however, still take the SD card out of the scanner and place it directly in your Mac and transfer the images manually.