Showing posts from December, 2010

Liquid Gold or Daylight Robbery?

Having worked for HP for almost 15 years, I would always purchase HP cartridges for my printer, rather than having them re-filled. “Why are you doing that? You can save so much” my friends would say. However, I still felt a certain loyalty to my old company. I knew that it costs a lot of R&D to develop ink, and I also knew that even though $8,000 a gallon
does seem a little excessive, it pays for the R&D and means that we can buy printers for $100 as opposed to $400. Plus I know that you could have problems with warranty and print quality. I feel so foolish now, but I actually felt a little bit proud when I saw the ‘Genuine Printer Cartridge” installed on my printer screen.

Imagine my surprise then when I got an email from HP announcing “Notice of Proposed Settlement of HP InkJet Litigation”. What could this be about? According to the email, the first claim was that:“certain HP inkjet printers used "low on ink" messaging technology to indicate that replacement of a car…

Great feedback from Ida (Spruce Grove, AB)

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